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TERMS & CONDITIONS

Welcome to the premierequine.co.uk website terms and conditions for use.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this website.

Before you place an order, if you have any questions relating to these terms and conditions, please contact our customer service team by email, or call us on 01469 532279.

Definitions

Conditions – means these terms and conditions
Product – means a product displayed for sale on the website
Product Description – means that part of the website where certain terms and conditions in respect of the individual product are provided
Special Conditions – means the terms and conditions in the Product Description
Users – means the users of the website collectively
Personal Information – means the details provided by you on registration
We/us – means Premier Equine Int. Ltd.
Website
– means the website located at www.premierequine.co.uk or any subsequent URL which may replace it
Cookies
– means small text files which our website places on your computer's hard drive to store information about your shopping session and to identify your computer
You
– means a user of this website.

Indemnity
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your personal information.

Our rights
We reserve the right to:

Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or
Change the conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website.

Cookie & Privacy Policy
P
lease see our Privacy Policy and Cookie Policy for more information.

Description of Products
Each product purchased is sold subject to its product description. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy.

Orders
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

You place the order for your products on the website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the website.

We will send you an order confirmation email detailing the products you have ordered.

Non-acceptance of an order may be a result in one of the following:
The product you ordered being unavailable from stock
Our inability to obtain authorisation for your payment
The identification of a pricing or product description error
You not meeting the eligibility to order criteria set out in the main terms and conditions

Consumer Contracts Regulations 2013
This legislation offers you the following cancellation rights when you buy online or by phone:

You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services.

If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them.

To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address.

You can cancel by email: sales@premierequine.co.uk or call 01469 532279

If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.

Please see our refund policy for further details.

Guarantees
We, the seller Premier Equine Int. Ltd. provide a one year guarantee from the invoice date on products deemed to have a manufacturing fault and not damage due to wear and tear (damage that naturally and inevitably occurs as a result of normal wear or aging) or excessive use. Proof of purchase must be provided. We do not accept responsibility for products that are sold to a third party. Guarantee on products sold through approved retailers: Products sold that are deemed to be faulty must be returned to the retailer who originally sold the product. The retailer will then follow the terms of our trading agreement.

Premier Equine Gift Vouchers £10, £20 £ £50 Terms & Conditions

· Gift vouchers are redeemable at the checkout area against any merchandise online at www.premierequine.co.uk or over the phone directly with us; 01469 532279

· Gift vouchers can only be used once, after use the discount code will be deactivated and cannot be used again, passed on or carried forward, you may however retain the voucher itself

· Gift vouchers cannot be redeemed with any of our retailing stores.

· Multiple gift vouchers cannot be redeemed in the same transaction on the website however, you may call the order line 01469 532279 and we are able to redeem multiple vouchers on the same order

· Any gift voucher amount must be spent in full and any amount remaining will not be carried forward or refunded

· Gift vouchers cannot be exchanged for a cash amount.

· Please treat a gift voucher as cash in terms of security. Gift vouchers cannot be replaced if lost, stolen or damaged

· Gift vouchers cannot be returned or refunded, except in accordance with your legal rights.

· Gift vouchers cannot be used in conjunction with any other codes, but can be used on sale items

· Premier Equine reserves the right to refuse to accept a gift voucher which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud

· Premier Equine reserves the right to change any of these terms and conditions from time to time without notice and to take appropriate action including cancellation of the voucher if, at its discretion, it deems such action necessary

· Gift vouchers are issued by Premier Equine Limited. Registered office: Uplands Lodge, East Marsh Road, Goxhill, North Lincolnshire, DN19 7NQ. Registered in England No. 4416281

Discount Code Terms & Conditions

· Discount codes are redeemable at the checkout area against any merchandise online at www.premierequine.co.uk or over the phone directly with us; 01469 532279

· Discount codes cannot be redeemed with any of our retailing stores

· Discount codes cannot be used when purchasing gift vouchers.

· Discount codes cannot be used in conjunction with any vouchers or other discount codes.

· The discount code amount must be spent in full and any amount remaining will not be carried forward or refunded.

· Discount codes cannot be exchanged for a cash amount.

· Discount codes cannot be returned or refunded, except in accordance with your legal rights.

· Premier Equine reserves the right to change any of these terms and conditions from time to time without notice and to take appropriate action including cancellation of the code if, at its discretion, it deems such action necessary.

· Discount codes are issued by Premier Equine Limited. Registered office: Uplands Lodge, East Marsh Road, Goxhill, North Lincolnshire, DN19 7NQ. Registered in England No. 4416281

Friend Referral Terms & Conditions

· Referred friends must not be registered to a Premier Equine account

· Only one £10 referral discount per transaction (over £50)

· Discount codes are redeemable and automatically applied at the checkout area against any merchandise online at www.premierequine.co.uk or over the phone directly with us; 01469 532279

· Should you accumulate more than one £10 discount, please log out of your account after your first transaction for your second discount code to appear

· Discount codes cannot be redeemed with any of our retailing stores or at shows, including Olympia

· Discount codes cannot be used when purchasing gift vouchers

· Discount codes cannot be used in conjunction with any vouchers or other discount codes.

· The discount code amount must be spent in full and any amount remaining will not be carried forward or refunded

· Discount codes cannot be exchanged for a cash amount

· Discount codes cannot be returned or refunded, except in accordance with your legal rights.

· Premier Equine reserves the right to change any of these terms and conditions from time to time without notice and to take appropriate action including cancellation of the code if, at its discretion, it deems such action necessary

Shopping Satisfaction Review Email

After you have received your order, we will send you a complimentary email via Shopping Satisfaction. Don’t worry, this is still us and not an external body. The email will request a review - this is optional, but we do love to hear your feedback. If you choose to ignore the email that is fine, we will not contact you via Shopping Satisfaction again until your next purchase.



Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose.

Any other use of the material and content of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Compliance with laws

The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products. This does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:

any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

any loss of goodwill or reputation; or

any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the conditions.

Nothing in the conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Severance

If any part of the conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the conditions and shall not affect the validity and enforceability of any of the remaining provisions of the conditions.

Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival
Each provision of the conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement
These conditions govern our relationship with you. Any changes to these conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Premier Equine Int. Ltd. and you are expected to do. You confirm that, in agreeing to accept the conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these conditions and you agree that you shall have no remedy in respect of any representation. Your statutory rights are not affected by these terms and conditions. Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the conditions.

Law
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Contact

Our company details are:
Premier Equine International Limited, Uplands Lodge, East Marsh Road, Goxhill, North Lincolnshire, DN19 7NQ
Registered Number: 4416281