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EASY ORDERING

Easy Ordering with Premier Equine International Ltd.

You can order online www.premierequine.co.uk which is available 24 hours a day, seven days a week.

Alternatively, you can call our order line on 01469 532279 and we will be glad to answer your questions and help with your order.

Opening hours Monday - Friday 8 am to 5.30pm.

We are closed weekends & bank holidays.

Ordering Online

You place the order for your products on the website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the website.

We will send you an order confirmation email detailing the products you have ordered. Please see our full Terms and Conditions for non-acceptance of an order.

Please be careful when placing an order as we are unable to put two orders together and refund postage. We can change a size or colour of the same product on an order that has been made but we cannot change to a different product. We would, therefore, have to cancel the order so the customer may re-order again.

VAT is charged where applicable to products and countries.

Payment Methods - You can use MasterCard, Visa, Visa Electron, Maestro, Solo, Switch, Amex, PayPal.

NSR Deliveries, we can deliver with No Signature Required for mainland UK based customers. If you request for your delivery to be left without a signature in a safe place this will be done so entirely at your own risk and should the parcel go missing we cannot be held liable for the missing parcel. Please note that if the courier does not deem it completely safe to leave your order without a signature then they will not do so.

IMPORTANT CHANGES TO NSR 

Please enter your delivery instructions through the DPD/DHL text or email you receive when we dispatch your order. Instructions on the label are no longer valid. 

All European and International orders do require a signature.

National and International Orders: We are not able to deliver to a PO Box address with the exception of South Africa and the United Arab Emirates.

Will I be Charged Customs and Imports Duties?

Depending on the value of your order, your Premier Equine parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we would suggest getting in touch with your local customs office so that you are not surprised if there are any unexpected delivery charges at your end.

Discount Code Terms & Conditions.

Discount codes are redeemable at the checkout area against any merchandise online at www.premierequine.co.uk or over the phone directly with us; 01469 532279.

Discount codes cannot be redeemed with any of our retailing stores.

Discount codes cannot be used when purchasing gift vouchers.

Please note some discount codes may not be used in conjunction with any other discounts.

The discount code must be spent in full and any amount remaining will not be carried forward or refunded.

Discount codes cannot be exchanged for a cash amount.

Discount codes cannot be returned or refunded, except in accordance with your legal rights.

Premier Equine reserves the right to change any of these terms and conditions from time to time without notice and to take appropriate action including cancellation of the code if, at its discretion, it deems such action necessary.

Discount codes can only be used on products which are in stock.

Discount codes are issued by Premier Equine Limited. Registered office: Uplands, East Marsh Road, Goxhill, North Lincolnshire, DN19 7NQ. Registered in England No. 4416281.

Disclaimer

Every effort is made to maintain prices quoted on this website and in the catalogue, but this is not always possible. We reserve the right, therefore, to discontinue any item from this list and change prices as and when necessary. Prices shown include VAT where applicable. These terms and conditions do not affect consumer statutory rights.

Click here to see full terms & conditions