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Secure Shopping

Premierequine.co.uk maintains the highest levels of security. We take the privacy and security of your payment and personal details very seriously.


Payment security

We use SagePay for our website payment processing so that we don't need to retain your card details in any of our systems. SagePay is a highly secure, safe and trusted payment service provider (PSP) and is a division of the business software company Sage. They process over 4 billion secure payments each year for over 30,000 UK business of all sizes.

By using SagePay, we are ensuring that your card details are not compromised as every transaction is encrypted to the highest global standards. SagePay's systems are audited regularly by one of the world's leading qualified security assessors (QSAs), maintaining the confidence of retailers and customers alike.

Please never send your card details by email as it is completely insecure.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.premierequine.co.uk in your browser address window. A small locked padlock with Secure will also appear in front of the website address

Using an unsecured network in a public place can be risky as unauthorised people may try to intercept anything you're doing online

Only connect to secure wireless networks that you trust

Our checkout process uses Verified by Visa, Mastercard® SecureCode™. and American Express SafeKey SM. These services enhance your existing card account against unauthorised use when you shop with us.

To use these services, you must first register with the bank or other organisation that issued your card.

Once you've registered and created your own private password with your card issuer, you'll be prompted automatically at checkout to provide this password when you make a purchase that requires authorisation.

Please note:

Your Verified by Visa, Mastercard® SecureCode™ or American Express SafeKey SM password is different from your premierequine.co.uk account password. We don't have access to card issuer passwords.


Using WiFi in public places

Using an unsecured network in a public place can be risky as unauthorised people may try to intercept anything you're doing online. We recommend you only connect to secure wireless networks that you trust, and to always be aware of the risks associated with using public WiFi.

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We'll never ask you to send any personal details via email. If we require such details, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from Premier Equine Int. Ltd. requesting this kind of information, please don't respond, but do let us know about it.